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After your order has been shipped, you will receive a shipping confirmation email.
You can use these websites to track orders that include a tracking number:
(Click to Track Your EMS Shipment)
* Order tracking time is vary depending on the shipping company.
* It may take more than 24 hours after shipment.
After your order has reached your home country, you can also track it on your local postal service website using the same code.
Unfortunately in some countries (including UK, Australia, Germany, Netherlands, Spain, Canada, Central America & South America)
the Postal Services do not offer online tracking after the order has arrived to the destination country.
Tonton Forest is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, wrong address, customs, etc.
(If the return reason is due to unsuccessful delivery such as absence of addressee, incomplete address, etc., shipping fee will be deducted from the refund)
Additional shipping charges will result from such situations, which is not the same as our usual shipping charge.
When a shipment is sent back, there will be an email regarding the situation, and when proper action is not taken within 3 weeks, we reserve the right to dispose the shipment.
PLEASE! double check your shipping address and telephone number.
PLEASE! Keep check and track your orders tracking number.