Tobi & Winnie Tonton Plush Set

    Tobi & Winnie Tonton Plush Set

    $39.80 $45.80
    Product Information
     Compositions of each product
    Tobi Tonton Plush + Tobi Sticker + Certificate of adoption
    Winnie Tonton Plush + Winnie Sticker + Certificate of adoption

    [Handling Precautions]

    1. We are NOT recommend wash in the washing machine (Hand washing is recommended)
    2. Just wash with wet towel.
    3. Do not use chlorine or oxygen bleaching agents.
    4. Ironing and drying are not allowed.
    5. Please dry enough in the shade after washing.
    6. Do not place the product near fire.
    Tonton Forest is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, wrong address, customs, etc.
    (If the return reason is due to unsuccessful delivery such as absence of addressee, incomplete address, etc., shipping fee will be deducted from the refund)
    Additional shipping charges will result from such situations, which is not the same as our usual shipping charge.
    When a shipment is sent back, there will be an email regarding the situation, and when proper action is not taken within 3 weeks, we reserve the right to dispose the shipment.

    PLEASE! double check your shipping address and telephone number.
    Payments & Shipping

    The following payment methods are available:
    [Debit or Credit Card]

    • Republic of Korea Based : Products Stored, Packed & Shipped in the KOREA
    • Shipping Method : Parcel Service
    • Shipping Area : Worldwide
    • Shipping Cost : Standard International Shipping (8.99 USD ~ 19.99 USD)
    • Shipping Time : 7 - 10 business days from payment (Same day shipping is not available)
    • Shipping method: EMS, Pantos

      Please take into consideration that some products may take additional time for delivery and processing.

      - Customs and Duties
      The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

    Returns & Exchanges

    Returns & Exchanges

    1. Requirements:
    Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

    1) An item is eligible for cancellation if:
    - you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
    - the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
    - the ordered item is out of stock.

    2) We accept return(s) if:
    - you receive a product different from your order; or
    - you receive a defective product.

    **Return Instructions

    (1) Send a return request on our store manager ( within seven days of receipt. You are required to attach the photos of the received product(s) and include the order number, and the reason for the return.
    (2) A customer service representative will be in contact to assist you by email or phone.
    (3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

    * Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
    * Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
    * Please include all contents of the original package and free gifts (if applicable) in your return packaging.
    * Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and mail it with the item to return. The shipping fee will be refunded once the returned item has arrived.

    3) We do not accept return(s) if:
    - you are returning the items just because you changed your mind (on size, color, etc.)
    - you are returning shoes, bags, or any other accessories
    - the products are damaged due to your mishandling
    - your return request is not approved by our staff

    The following items are not considered defective:
    * Items that are originally manufactured without tags or labels
    * Items with creases that may have been made while shipping
    * Items with unsatisfactory/incomplete finish due to mass production

    4) If there is a missing item from your order:
    * Contact our customer service center by phone or by e-mail (if you cannot reach us by phone) within 1 day of delivery.
    * Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
    * Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.


    2. Refund:

    It takes 3-5 business days to issue a refund for a returned or cancelled order.
    Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

    Customer Reviews

    Based on 22 reviews

    Bought Winnie for my bf and Tobi for me. The plushies are very cute and soft and appear as exactly in the picture. The stickers and adoption certificates are a nice touch :) They were a little smaller than expected, but still very huggable. The box and tape in the packaging were so cute! Can't wait for Bella and Yuta to come back in stock, so we can buy them too and add them to our plushie family.

    My girlfriend liked it so much! Very fast Delivery to the Philippines!

    The delivery was very fast it was delivered just over the weekend! <3 <3 Thank you! Please restock Yuta Soon and add more characters! heheh

    Super cute ^^

    Good quality! I like the material and the texture of the fabric. Fast delivery too.

    Super Cute!

    Got them for my wife they are even cuter in real life and shipped extremely fast! The box is also a really nice touch with the clear sides and included stickers so you can display them and keep them safe from dust.

    That shipping box was a nice sur.. See picture :)

    So adorable !

    I bought them as gift, i also have full of Tonton family members. It will be more lovely choices like keychain, decorate stuffs, office stuffs,... which have tonton members printed on. Ex : the tape you use to cover the box that deliveried to customers, it's really cute.

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