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[COVID-19] DELIVERY GUIDE

Hello, this is a message from Tonton Friends Online Store.


Due to the COVID-19 outbreak, an international delivery will not be available for certain countries.
Parcel reception has been suspended for EMS international delivery due to curtailed logistics following the ban on international entries.



Undeliverable countries: Netherlands, Norway, New Zealand, Taiwan, Laos, Macau, Mexico, Morocco, Vietnam, Brazil, Saudi Arabia, Sweden, Switzerland, Spain, Singapore, the United Arab Emirates, Ireland, Britain, Uzbekistan, Israel, Italy, India, Indonesia, Japan, China, Chile, Croatia, Thailand, Australia, Hong Kong (based on 12th, March)



Please note that delivery is temporarily unavailable for the aforementioned countries.


It is our sincere prayer that COVID-19 will die down as soon as possible.

Lastly, we apologize for the inconvenience to our customers and we ask for your understanding as in this inevitable situation.


Thank you.

 

*In the event that a package cannot be delivered and is returned to us (excluding restricted countries), we will send you out personal emails.

The returned goods will be safely stored in Korea and delivered when the flights are resumed. (If you want a refund, please request a refund via the website and we will help you with a prompt process.)

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