Tonton Friends Tonton Plush Set

$89.80
Dapatkan GRATIS ONGKOS KIRIM jika jumlah cek lebih dari $102.04
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Description
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‚ÄĽ This product is only available in LIMITED QUANTITIES and won't be reproduced or restocked. (If it's sold out, it's sold out.ūüėĘ)

‚󏬆Compositions of each product

Tobi Tonton Plush + Tobi Sticker + Certificate of adoption
+ Winnie Tonton Plush + Winnie Sticker + Certificate of adoption
+ Yuta Tonton Plush + Yuta Sticker + Certificate of adoption
+ Bella Tonton Plush + Bella 
Sticker + Certificate of adoption
+ Nari Sticker + Handy Mirror (Random)











[Handling Precautions]

  1. We are NOT recommend wash in the washing machine (Hand washing is recommended)
  2. Just wash with wet towel.
  3. Do not use chlorine or oxygen bleaching agents.
  4. Ironing and drying are not allowed.
  5. Please dry enough in the shade after washing.
  6. Do not place the product near fire.

ūüíĖ¬†What payment methods does Tonton Forest accept??

We accept the following payment methods:

PayPal
Debit or Credit card (MasterCard / VISA / AmericanExpress  / Discover E-checks)
paypal visa master american express discover diners club jcb
All prices are displayed in US Dollars. For different currencies, your credit card company will calculate the exchange rate automatically.



ūüíĖ¬†Cancellation?

If your order has not been shipped yet, you may cancel your order by contacting us. (store@gonaru.com) 

If your order has already shipped, we cannot cancel it.

ūüíĖ¬†When will my order ship?

ESTIMATED DELIVERY TIME:

  • USA, Canada: 9-21 business days
  • All Europe: 14-25 business days
  • Australia: 14-25 business days
  • South America: 19-29 Business days
  • Asia: 14-25 business days
  • Middle East: 19-29 business days
  • Africa: 20-40 Business days

 

Depending on the status of our manufacturers, some products may take longer. 

We do not ship orders on weekends or Korea holidays. Occasional delays in processing time may occur due to high volume, especially around the holidays.

You will receive an automated shipment notification email once your order has been processed and shipped. If your package does not arrive within 30 business days from shipment, please contact our customer service center.

 

ūüíĖ¬†Where can you ship to?

We can ship to most countries that the EMS ships to!

Please keep in mind that all delivery rates provided by Tonton Forest and the EMS/K-Packet are estimates only.

Tonton Forest is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, etc. Additional shipping charges will result from such situations, which is not the same as our usual discounted shipping charge. When a shipment is sent back, there will be an email regarding the situation, and when proper action is not taken within 3 weeks, we reserve the right to dispose the shipment.

 

ūüíĖ¬†How much will shipping cost?

You can determine your shipping cost by adding all of the items you would like to purchase to your cart, and then using the shipping calculator provided at the bottom of the cart page!

Shipping fees are determined by the total weight of your order and your location, and these rates are calculated by the EMS/K-Packet, not by us. Please note that orders shipping outside the Korea may be subject to customs fees; these are separate fees determined by the country the package is being sent to, and are not a part of the shipping cost.

 

ūüíĖ¬†Can I change my shipping address?

If your order has not been shipped yet and you would like to change your shipping address, go here and contact us. Please note that once an order has been shipped, the shipping address cannot be changed.

 

ūüíĖ¬†Where do you ship from??

Tonton Forest ships from the Seoul, Korea to destinations world wide!

 

ūüíĖ¬†Where is my package?

You can check up on the journey of your package by selecting the tracking/customs link located in your automated shipping notification email. Once shipped, most packages will arrive within the estimated time, but occasional delays may occur, especially during busy holidays or extreme weather conditions. International shipments may experience delays due to customs inspections, which we unfortunately cannot control. All delivery times are estimates only, and are not guaranteed!

If your order is shipping via EMS International, please allow a maximum of 8 weeks from the shipment date for your package to arrive! This method is not fully trackable, and due to the unpredictability of international customs, exact delivery estimates cannot be provided.

 

ūüíĖ¬†International import taxes & customs fees

If your package is shipping outside of the Korea, it may be subject to import taxes or customs fees. Tonton Forest cannot control and is not responsible for any customs fees that your government may charge you for importing goods. It is the sole responsibility of the customer to pay customs fees. We are required by law to declare all items at their actual price and cannot alter this amount to decrease international custom fees. Please note that on occasion, customs may delay delivery of some packages. If you have any questions regarding the customs policies of your country, we recommend contacting your local customs office directly.

 

ūüíĖ¬†I need an order delivered by a specific date!

Because of factors involved in shipping that are beyond our control, we cannot promise 

 

ūüíĖ¬†Qualifying items from your order can be returned within 30 days if you are not happy with your purchase.

‚ÄĘ At this time,¬†Tonton Forest does not offer direct exchanges. Instead, the item can be returned for a refund, and a new order may be placed for a different size or color.

‚ÄĘ Items marked 'Sold out' on the product page are not eligible for returns.

‚ÄĘ Please contact our Customer Service Team before any action is made. Returns sent without our prior approval will not be accepted.

‚ÄĘ The customer is responsible for return shipping costs unless the item is damaged or incorrect. (We will refund 'return shipping costs' once we receive the item)

‚ÄĘ If you received a damaged or defective item, please provide a photo of the item(s) when¬†sending the returns e-mail.

‚ÄĘ If you received an incorrect item, please provide a photo of the item(s) incorrectly received when¬†sending the returns e-mail. We recommend referring to your packing slip or confirmation email to confirm that the item received does not match what was ordered.


ūüíĖ¬†Refund process?

Refunds can only be issued to the original payment method. Refunds cannot be issued to a different method than was originally used at checkout.

Refunds for returns will be issued once the returning product(s) have been received in our returns mailbox and processed through the returns e-mail. You should receive an automated email notification when your return has been successfully processed, but please not that your bank or credit card holder may require 1 to 7 days to process the refund and for it to correctly appear on any statements.


ūüíĖ¬†Refund &Exchange Address?

Please send all returns and exchanges to:

Gonaru
Postcode (06295) 
1004,10, Eonju-ro 30-gil, Gangnam-gu, Seoul, Republic of Korea

Customer Reviews

Based on 76 reviews
97%
(74)
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A
Ab M. (Peru)
Muy bonitos, el mejor regalo!

Peluches muy hermosos, desde la caja hasta el acabado de cada uno de ellos. Da pena romper la caja que tiene impreso el rostro de cada uno de los personajes. A mi novia le encantaron. Lo recomiendo, el servicio de compra fue muy bueno, una experiencia exelente.

A
Adrian R. (Mexico)
Lovely!!!

All of them arrived in perfect condition and the delivery was really fast (just 15 days from Korea to Mexico), and most important is my girlfriend is so happy :)

M
Marla C. (Philippines)
LOOOOOVE!!!!

Customer care was very friendly, responsive, and helpful with my inquiries. I ordered the plush set a few days they went on a holiday break for Chinese New Year, but as soon as they got back they processed my order and shipped it right away! The plush toys look SO CUTE and ADORABLE, I even love the packaging tape that they used on the box! Wouldn't hesitate to other again, I'm obsessed with Tonton Friends!

G
GT (Philippines)
The Tonton plushies you've always dreamed of!

The items arrived safe and secure! The plushies themselves are soft and cute and cuddly, and are made of good material that seems to last long. The additional items that come along with every plush - the stickers and adoption certificate (plus bonus hand mirror gift if you get the set) are what make it truly worth getting. This is a definitive gift for any Tonton Friends fan - be it yourself or someone you love.

J
Jesse V. (Philippines)
Super Worth it!

Tonton and friends are soooo cute and adorable :)

The packaging was super nice and the branding is all over!

They came within a week of ordering (shipped to the Philippines) and customer support was very responsive and friendly.

Superb quality of the plushies , very thoughtful certificate of adoption and stickers so nice I don't want to use them haha.

Kudos to the team behind Tonton and friends :)